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As the concerns about the Coronavirus Disease 2019 (COVID-19) continue, we thought it would be helpful to share what ReBound is or has been doing to make your therapy appointment as safe as possible. 

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The first step we took was to educate our workforce using validated resources such as the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), Occupational Safety & Health Administration (OSHA) and the US Department of Health.

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The second step we took was to evaluate our ability to continue to provide services without increasing exposure risks to you, to our visitors and staff. As part of that process we ask a list of questions on our COVID-19 Health Screening Form.

 

The third step we took was to intensify our housekeeping & infection control procedures to assure that we have minimized contact with any item or areas that could harbor harmful bacteria or viruses. In doing so we are asking all individuals who enter our clinic to:

• Take your temperature – if you do have a temperature or have had one withing the last 24-48 hours we will ask you to return to your car as we begin the rescheduling process.

• Answer the questions on the COVID-19 Health Screening Form

• Wash your hands or apply our hand-sanitizer prior to completing paperwork, signing-in for the appointment, taking a seat in our reception area or starting treatment

• Practice good hand hygiene (frequent handwashing) as well as good cough and sneeze etiquette (cover mouth with tissue when coughing or sneezing and deposit the tissue in a hands-free trash can or cover your mouth with your elbow if tissues are not immediately available).

• Wash your hands or apply our hand-sanitizer when departing the clinic

 

The fourth step we are taking is to adapt our schedule to accommodate our immunologically compromised patients including but not limited to the frail or elderly. Telehealth is an option when appropriate.

 

The final step we are taking is to continue to educate our workforce and our patient community regarding the COVID-19.

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We have added improved filtration within our clinics to provide the best filtration possible to improve air quality and reduce bacterial and viral particles as well as allergens.

 

We will continue to employ procedures to minimize the spread of COVID-19 according to the CDC and other credible authorities and will keep you informed of any changes in protocols.